Avoid The Awkward Silence When a Curly Client Sits Down
The Awkward Silence When a Curly Client Sits Down?
Let’s Change That!
So many of us have felt it!
The awkward silence when a client with wild, gorgeous, natural curls sits down in the chair, and you’re thinking, “Oh no, now what?”
That vibe? Not cool.
And trust me, your curly clients feel it, too.
Curly hair clients are some of the most misunderstood in the salon world, and if you’ve ever had that gut-punch of anxiety when you’re faced with those spirals and waves, you’re definitely not alone.
But here’s the deal: that uncomfortable moment is keeping clients from coming back (and costing you more than you might realise!)
Let’s talk about why that awkward silence happens and how we can change it, so you’re not missing out on a whole curly haired client base.
Why the Panic Sets In When You See Curls
Curly Hair Wasn’t Covered in Your Training
Let’s be real: most stylists didn’t learn how to properly cut and style curly hair in beauty school. And when it comes to curls, winging it doesn’t work. That lack of training is why so many stylists freeze up or feel nervous when faced with curly clients. You know straight hair, you know wavy hair—but curls? They’re a whole different game.Curly Clients Have Been Burned Before
You’re not the only one feeling that awkwardness. Curly clients? They’ve been through it. Bad haircuts, triangle-shaped disasters, stylists who just don’t get their hair—they’re used to disappointment. So when they sit down in your chair and sense you’re not 100% confident, guess what? They’re nervous, too. That’s a recipe for a client who won’t be coming back anytime soon.The Fear of Frizz, Shrinkage, and Chaos
Let’s be honest: curly hair can be unpredictable. Will it frizz? How much will it shrink? What if you mess up the curl pattern? These thoughts run through a stylist’s mind when they don’t feel prepared, leading to that awkward energy during the consultation.
Why You’re Missing Out on a Huge Opportunity
Here’s the thing: curly clients are everywhere—and they’re looking for someone who gets it.
Salons that don’t cater to curly clients are leaving a ton of potential business on the table. I’m talking about loyal, repeat clients who are willing to travel far and wide to find someone who knows how to cut and style their curls.
Imagine turning that moment of panic into a moment of confidence.
Imagine your salon becoming the go-to spot for curly hair in your area. Not only will you gain more clients, but you’ll also earn their loyalty for life.
Curly Clients Aren’t Looking for Magic! Just Understanding!
The truth is, curly-haired clients don’t expect magic. They just want to feel understood. They want someone who gets their hair, who won’t treat them like an afterthought.
It’s not just about the cut—it’s about the consultation, the communication, and the confidence.
When you can speak their language (literally and metaphorically), they’ll trust you.
And when they trust you, they’ll come back. Again and again.
That’s how you turn an awkward first encounter into a relationship that benefits both you and your client.
How We Change That Awkward Vibe
The first step? Awareness.
The second step? Getting the right training.
I’m not here to give away all the secrets just yet, but trust me when I say there’s a way to handle curls that’ll have you feeling confident, your client feeling at ease, and everyone leaving with the best curls of their lives.
Want to make that awkward silence disappear for good? It starts with understanding curly hair at a level that gives you the confidence to own that consultation, cut, and styling process. That’s when the vibe shifts from awkward to amazing.
Ready to Change the Game?
If you’re tired of that uneasy feeling every time a curly-haired client walks through the door, it’s time to do something about it. I’ve seen salons all over the UK transform their business by learning to cut and style natural curls, and guess what? Yours can, too.
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